Software-as-a-Service (SaaS) Platform Terms & Conditions

These Terms and Conditions (“Agreement”) are entered into by and between You (“Client” or “You”) and LimeLabs Marketing LLC, a Florida limited liability company (“Company”, “we”, or “us”), the owner and operator of the OfferLabs software platform (“OfferLabs” or “Platform”).

 

Platform

The Company agrees to provide you with access to the Software-as-a-Service (SaaS) Platform known as OfferLabs (“Platform”).  As a condition of purchasing and using the Platform, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

 

Terms of Use, Privacy Policy, & Disclaimer

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Platform. In the event of a conflict between any of those policies and this Agreement, this Agreement shall govern.

 

Nature of The Relationship

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Platform, which provides education and information. The information contained in the Platform, including any interactions with representatives of the Company, is not intended as, and shall not be understood or construed as, professional advice.

 

Fees

In consideration of Your access to the Platform, You agree to pay the following fees:

Initial Commitment: Upon enrollment, You agree to a minimum three-month subscription commitment, billed upfront as a single payment. This initial payment is non-refundable and secures Your access to the Platform for the first 90 days.

 

Ongoing Monthly Subscription: After the initial three-month period, You will be charged monthly at the current subscription rate, unless You cancel your subscription in accordance with the Cancellation Policy set forth below. Monthly payments will continue automatically unless or until canceled by You.

 

Annual Subscription (Paid in Full): If You elect to pay annually, You agree to make recurring annual payments at the rate in effect at the time of Your initial enrollment. Annual payments will be automatically charged unless canceled before the renewal date.

From time to time, the Platform may be offered at a promotional rate or bundled with limited-time bonuses. These promotional terms apply only during the active offer window and are not retroactive.

 

Promotional Offers & Bonuses

From time to time, the Company may offer limited-time bonuses or promotional materials as part of a subscription offer to the Platform. These may include digital resources, extended access features, or bundled services. All bonuses are provided at the Company’s sole discretion and are available only to Clients who subscribe during the active promotional period.

Bonuses may be updated, replaced, or removed at any time. The Company is under no obligation to offer retroactive access to previous bonuses or to extend bonus access after subscription cancellation.

 

Payment Plan Authorization

You hereby authorize the Company to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.

 

Cancellation Policy

The Program is offered on an ongoing basis with a monthly or yearly subscription. You may cancel subscriptions at any time by emailing [email protected].

Your access to the subscription shall continue until the end of the existing subscription period and shall terminate at the completion of that period. You shall not be charged after a cancellation.  No cancellations are permitted during the initial three-month commitment period. Your cancellation, if submitted, will take effect at the end of the current billing cycle following the initial commitment term.

Upon termination or cancellation, all access to OfferLabs — including saved projects, content, and system tools — will be revoked. The Client acknowledges that data stored within the Platform is not exportable and may be permanently deleted at the end of the subscription period. It is the Client’s responsibility to retain or record any externally needed information prior to cancellation, as no further notice will be provided.

 

No Refunds

All sales are final, and the Company does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances.

 

Implementation Support (For Clients with Support Access)

If Your purchase includes implementation support, the Company agrees to provide weekly support sessions for a duration of three (3) months from the date of enrollment. These sessions are designed to help You effectively implement and maximize your use of the Platform.

Support may include live group coaching, strategy sessions, or Q&A opportunities during designated times. These sessions are not one-on-one consultations unless explicitly stated in your purchase confirmation.

Participation in these sessions is optional, and missed or unused sessions do not roll over or result in refunds or credits. The Company does not guarantee any particular outcome or business result. The schedule, format, and delivery method of support are subject to change at the Company’s discretion with reasonable notice.

 

Support & Communication

For Clients who have not purchased a support plan that includes live weekly coaching, all communication and support requests must be submitted via email to [email protected].  The Company will make reasonable efforts to respond to inquiries during standard business hours.

The Platform does not include access to live coaching, strategic reviews, or ongoing implementation support unless explicitly stated as part of your purchase. If you wish to upgrade to a support-inclusive plan, you may contact the Company for details.

The Company does not guarantee response times and shall not be held liable for any business decisions, outcomes, or delays resulting from support response windows.

 

Done-For-You (DFY) Services

If You purchase a Done-For-You (DFY) service package from the Company, You understand and agree that such services are provided in addition to access to the Platform and are governed by a separate scope of work or service description issued at the time of purchase.

DFY services may include, but are not limited to: offer development, funnel or page builds, ad creative strategy, copywriting, integrations, and/or account setup. The specific deliverables, timelines, and responsibilities will be outlined in a mutually agreed-upon document.

Unless otherwise stated in writing, DFY services are non-refundable, non-transferable, and expire 90 days after purchase if not used or scheduled. The Company reserves the right to reschedule or modify DFY timelines based on resource availability or delays caused by Client in providing necessary materials or approvals.

DFY services do not include ongoing coaching, revisions outside the agreed-upon scope, or business management advice unless explicitly stated in your package.

 

Ads Academy & Coaching Access

If You purchase the Ads Academy package, You will receive access to a 3-month group coaching experience designed to support your success with paid advertising and digital marketing. Coaching sessions are held weekly and include guidance on Meta Ads, business strategy, funnel building, marketing content, and overall digital growth.

All coaching — including that which may be offered in other packages — will be consolidated into this group coaching container. Clients will not receive additional or duplicate coaching calls per week if multiple packages are purchased. The Ads Academy coaching program is the central hub for all strategic and execution support.

Coaching sessions are conducted live and are not eligible for rescheduling or make-up if missed. While replays may be available, live participation is not guaranteed or extended beyond the scheduled program window.

Access to replays, resources, or materials provided during the Ads Academy sessions is included for the duration of the program but may be removed at the Company's discretion after the coaching period concludes.

 

Ownership Of All Intellectual Property

All content included as part of the Platform, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Platform, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, Platform and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, Platform and service names, designs, and slogans in the Platform are the trademarks of their respective owners.

Your purchase of the Platform does not result in a transfer of any intellectual property to You, and, as a condition of purchase and use of the Platform, You agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Platform. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Platform.

The Company content is not for resale. Your purchase of the Platform does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Platform will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

The Platform does not provide data export functionality. All content, projects, and generated outputs are intended for in-platform use only. Clients are not entitled to download, scrape, or extract platform-generated materials unless otherwise stated in writing by the Company.

 

Prohibited Use of Platform Infrastructure

You further agree that you shall not attempt to reverse engineer, duplicate, clone, copy, decompile, disassemble, or otherwise misuse any part of the OfferLabs software platform, including but not limited to its backend logic, proprietary workflows, system architecture, data structures, prompt sequences, or AI-generated output mechanisms. Any such attempt will be considered a material breach of this Agreement and shall result in immediate termination of access without refund, and may result in legal action to enforce the Company’s intellectual property rights.

 

Confidentiality

The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Platform, you hereby agree to respect the Company’s confidential information. Specifically, the content of the Platform contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Platform with anyone other than the Company, it’s owners and employees, and other Platform participants.

 

Personal Responsibility

You accept personal responsibility for the results of your actions. You agree that the Company has not made any guarantees about the results of taking any action, whether recommended in the Platform or not. The Company provides educational and informational resources that are intended to help users of the Platform succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – using the Platform are no guarantee that you or any other person or entity will be able to obtain similar results.

You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Platform. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended in the Platform.

This includes any content generated by the Platform’s AI or automated tools, which must be reviewed by the Client before use.

 

Materials Provided By You During Use of the Platform

The Company does not claim ownership of any information or materials You provide while using the Platform (including feedback, suggestions, or user-generated content), or post, upload, input, or submit to any part of the Platform or associated services (collectively, “Submissions”).

However, by posting, uploading, inputting, providing, or submitting your Submissions, You grant the Company, its affiliated companies, and necessary sublicensees permission to use your Submissions in connection with the operation and promotion of its business. This includes, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submissions; and to publish your name in connection with your Submissions.

The Company has the right to include your Submissions — including any audio or video recordings of You participating in any Platform-related sessions — in its business operations and marketing materials.

No compensation will be provided for the use of your Submissions, and the Company is under no obligation to post or use any Submission You provide. The Company may remove any Submission at any time, at its sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission, You warrant and represent that You own or otherwise control all the rights to your Submission as described in this section, including the rights necessary for You to grant the permissions outlined above.

 

No Warranties

The Company makes no warranties regarding the performance, availability, or operation of the Platform. The Company further makes no representations or warranties of any kind, express or implied, as to the information, content, materials, documents, software, or services included in or accessed through the Platform. To the fullest extent permissible under the law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

 

Limitation of Liability

You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of your use of the Platform and/or any information and resources contained within it. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages arising from your use of the Platform.

The information, software, tools, and services included in or available through the Platform may contain inaccuracies or typographical errors. The Company and/or its suppliers may make updates, improvements, or changes to the Platform at any time.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, or accuracy of the information, software, services, or related graphics provided through the Platform. To the maximum extent permitted by applicable law, all such materials and services are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers disclaim all warranties and conditions—whether express, implied, statutory, or otherwise—including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including without limitation damages for loss of use, data, revenue, or profits, arising out of or in any way connected with the use or performance of the Platform, with the delay or inability to use the Platform or related services, the provision of or failure to provide services, or for any content or resources obtained through the Platform, whether based on contract, tort, negligence, strict liability, or otherwise—even if the Company or its suppliers have been advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. If you are dissatisfied with the Platform or any portion of it, your sole and exclusive remedy is to discontinue use.

 

Arbitration

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Platform.

To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration to occur in Orlando, FL. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Company. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.

 

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, contractors, agents, and affiliated third parties from and against any and all claims, demands, losses, liabilities, damages, judgments, awards, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

• Your use of or inability to use the Platform or related services;
• Any content or materials you submit, post, or transmit through the Platform;
• Your breach of any term of this Agreement;
• Your violation of the rights of any third party, including but not limited to intellectual property, privacy, or publicity rights;
• Your violation of any applicable laws, rules, or regulations.

The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to fully cooperate with the Company in asserting any available defenses.

 

Termination And Access Restriction

The Company reserves the right, in its sole discretion, to terminate your access to the Platform and the related services or any portion thereof at any time, if You become disruptive to the Company, if You fail to follow the Platform guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.

 

Entire Agreement​

This Agreement, along with the Company’s Terms of Use, Privacy Policy, and Disclaimer, constitutes the entire agreement between You and the Company with respect to the Platform, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between You and the Company with respect to the Platform. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

 

Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified, if possible, to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be deemed severed from this Agreement, and the remaining provisions shall remain in full force and effect.

 

Waiver

No waiver by any Party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

 

Force Majeure

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.